Birthday Party Conditions of Hire
Edendale is an environmental education facility and a public family oriented venue, as such we are keen that you:
•Use reusable food storage containers where possible
•Use recyclable materials
•Have minimal waste
Note that:
•There are no facilities to store or heat food
•We do not allow portable Gas BBQ’s, Food Trucks or Jumping Castles
•You must ensure that guests DO NOT feed party food to the animals; it can make them very sick
•You must take home any waste or rubbish from the party to sort and recycle. If waste from your party is found on site there will be a waste removal charge
Restrictions
The following restrictions apply:
•No dogs (except assistance dogs)
•No excessive consumption of alcohol, loud music or noise maker (whistles, blowouts or party horns)
•No ball games, bike or skateboard riding. Bike parking is available at designated places
•Reusable decorations only such as material bunting, this must be removed at the end of your booking.
•No party poppers, balloons, confetti, streamers or piñatas (we will ask you to remove these items from the party area to be disposed of off site)
Payment
Payment should be made in the week leading up to your booking. Payable at Edendale Reception Monday to Friday. Credit card payments can be accepted over the phone.
Insurance
Public Liability Insurance protection for you and your guests is included when hiring a space at Edendale.
A Community Public Liability Form will be provided for completion.
Refund/Cancellation Policy
•If extreme weather is forecast for the day of your booking you may cancel. A full refund will be made if you advise us by the Thursday before your booking, otherwise an administration fee of $20 will apply.
•We will cancel on Extreme or Code Red Fire Danger days as Edendale closed to the public. We will advise you as early as possible and provide a full refund.
•If a medical or other emergency occurs on site, your farmer will be required to attend the emergency. In this case your farm tour/activity will end and you will be refunded accordingly.
•If there is any other reason for a cancellation a $20 administration fee will be incurred.
Supervision of guests
Children must be supervised at all times so please ensure you have enough adults for supervision